Logical Recruitment Partners
Italian Speaking Customer Support Advisor
sofia
длъжност на пълно работно време
От 1500 до 2000 лв.

Italian Speaking Customer Support Advisor

sofia длъжност на пълно работно време От 1500 до 2000 лв.

За нас

Excellent opportunity for Italian speaking Customer Service Advisor that is interested in cars and cars related matters. This great opportunity is in Varna. Varna is absolutely fabulous place, famous for their MTV annual beach party on one of most beautiful white beaches in the world, as well it has very affordable prices. This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.

Отговорности

• Is able to communicate freely in Italian via phone, email, chat or social media
• Fluent level of written and spoken English
• Is passionate for providing the best customer service
• Takes ownership of their work and multi-tasks well
• Is a problem solver and is able to flex to different customer profiles


Main responsibilities

Deliver a high level of customer service by:

• Using empathy/positive language when answering questions while they’re browsing our website.
• Helping each customer find their ideal car.
• Spotting opportunities to provide information that your customer may require at a later stage.
• Dealing with requests between booking and pick-up.
• Conducting post-travel investigations after the rental has finished.
• Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
• Resolving any issues that customers may encounter during renting a car.

Изисквания и необходими умения

• Is able to communicate freely in Italian via phone, email, chat or social media
• Fluent level of written and spoken English

Please email me your CV via Apply button in English and make sure your CV has your contact details.

Italian/ Italy/italianski/italiana/italiano

Ние Ви предлагаме

In return for your hard work and dedication, you will receive excellent training where you will join their training academy in order to fulfil your career aspirations, whether it is to move in to a marketing role, training or even management, they are committed to your personal development.

As well as an excellent salary of 900-950 Euro per month.

A relocation package to move you as quickly as possible to your dream job


You will be working on 8-9 hours shift during this times:

Monday to Friday - 09:00-23:00
Saturday to Sunday - 09:00-21:00
Zaplatomer.bg