Junior Customer Experience Associate with Danish, French, Dutch or
German and English
At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 16 years. We believe
that we can change people's
lives by helping them become the best version of themselves. We
participate in the
development of many Bulgarian and international companies, helping
them find the right
people and solutions for their business. Our network of satisfied
candidates and clients
continues to grow, remaining our greatest pride and motivation.
For one of our clients – a visionary company, operating in the BPO
field. We are on a search
for open, approachable and positive people for the role of Junior
Customer Experience
Associate with Danish, French, Dutch or German and English.
* Following up on new updates and implementing changes;
* Communicating with customers via email, phone or chat;
* Supporting customers by answering their questions and helping
with their issues;
* Following company’s guidelines when escalating complex cases to
the responsible team;
* Tracking progress on these cases and escalating further when
necessary;
* Helping maintain the free flow of information.
Телефон: 0885 865 066