Monitoring specialist with German
Challenge mastered.
#MakeITHappen
Did you know that A1 Bulgaria is working on international projects
as well?
Our wide portfolio has long past the telecom services, and we are
now offering digital solutions to millions of corporate, public,
and private customers.
State-of-the-art technology, the latest innovations, and extremely
talented professionals in various areas help us deliver the
best-in-class products, services, and customer experience.
You’ll know A1 Bulgaria is the right place for you if you are
driven by:
Opportunities to learn and build your career;
Meaningful work in a stable and fast-paced company;
Diversity of people, projects, and platforms;
A supportive, fun, and inspiring place to work.
Would you like to join us?
We need a suitably qualified Monitoring specialist with German
language skills to interact with customers and to contribute with
expertise and ideas as part of our growing Services Operation Team,
based in Sofia.
Your daily routine would include:
Monitoring and controlling network and IT infrastructure parameters
and availability;
Providing network maintenance and changeing management
coordination;
Ensuring 24/7 supervision of the entrusted equipment and
services;
Register, diagnose, and hand over the events, occurring in the
monitoring systems according to the responsible support units;
Register major incidents with network or IT infrastructure services
and mediate the support process to ensure minimal service downtime
and/or customer impact;
Communicating with different technical units within the company and
external partners;
Working in a dynamic environment;
We’ll know you can make it if you have:
Fluency in German – B2 level is a minimum;
Previous NOC / SOC / IT support experience and/or technical (IT,
Networking, Telecommunications, etc.) knowledge will be considered
as an advantage;
Logical thinking and desire to learn new skills and gain new
competencies;
Excellent communication and organizational skills, combined with
the ability to work, both independently and in a team;
Working level of English;
Availability to work on shifts.
Our gratitude for the job done will be eternal, but we’ll also
offer you:
Innovative technologies and platforms to “play” with;
Modern working environment for your comfort;
Friendly, ambitious, and motivated teammates to support each
other;
Thousands of online and in-person learning opportunities to
grow;
Challenging assignments and career development opportunities in
multinational environment;
Attractive remuneration package;
Flexible working schedule and opportunity for home office;
Numerous additional goodies, including, but not limited to free A1
services, discounts, health insurance and services, sports center,
childcare, team and family events, etc.
Not sure yet? See us in action in our A1 Blog.