KBC Shared Service Center
MS 365 Applications Support Specialist
длъжност на пълно работно време

MS 365 Applications Support Specialist

Varna длъжност на пълно работно време

Описание на позицията

We are Hiring a Fresh New O365 Team!

We are expanding our operations in Varna and therefore looking to Identify New Colleagues. The newly established KBC SSC - Varna might be the exact place for you.

What this Role is all about:

The MS 365 Applications Support Specialist deals with support requests and questions from the end-user

Learn more about what you will do at this new position:

Receives and answers functional and technical requests from end-users, advanced authors and site owners via an internal ticketing like system
Helps the colleagues to understand and utilize the functionalities of O365 apps (like OneNote, OneDrive, SharePoint, Outlook, MS Teams, Yammer, MS Whiteboard, MS Planner, MS Bookings, etc.)
Familiarizes with applications, that are specially designed for KBC and helps colleagues to work with them
Keeps track of the requests and manages a dedicated database
Participates in the testing process of the O365 applications and provides feedback to the developers on how the applications are performing
Prepares documentation for the end-user on how to use O365 apps

Get familiar with our expectations:

Experience with and good understanding of MS 365
Really interested to learn in depth the O365 app ecosystem
1 – 3 years of experience on similar role could be an advantage
Decent soft skills and a friendly team approach is a must
The company will provide full training for the position

Our offer:

Tailor made prolonged training
Career development opportunities with reputable international company
Additional medical care insurance and pension plan
Multisport card for discounted price and other discounts in shopping centers Preferential terms for use of products and services with all KBC Group companies in Bulgaria
25 days of paid holidays

Информация за контакт

Телефон: 0884696824