Online Sports Support Representative with Bulgarian

София длъжност на пълно работно време

За нас

We’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients – а global business services provider focused on improving customer
engagement and boosting business outcomes for leading global brands, we are looking for
– Online Sports Support Representative with Bulgarian.

Отговорности

*Provide reliable and high-quality customer support on virtual sports platforms;
*Respond to user inquiries and complaints professionally and efficiently;
*Guide users through games and betting interfaces;
*Ensure high customer satisfaction with timely and accurate solutions;
*Communicate with empathy and respect, even in challenging situations;
*Detect and escalate technical issues to the appropriate teams.

Изисквания и необходими умения

*Full fluency in Bulgarian and good command of English;
*Interest in virtual sports and digital technologies is a plus;
*Strong communication and problem-solving skills;
*Ability to stay calm and professional under pressure;
*Proactive, organized, and team-oriented;
*Detail-oriented with the ability to multitask without sacrificing quality.

Ние Ви предлагаме

*Employee benefits, including discounts and a Multisport Card;
*Monthly allowance for transportation/internet (in addition to the salary);
*Additional compensation for night hours work (if applicable);
*Bonus for significant life events (marriage, childbirth, graduation);
*Medical plan (health and dental coverage) and life insurance coverage;
*Performance-based bonuses;
*Location near convenient public transport.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Астреа Рикрутмънт ЕООД, reg. No 1809).

Информация за контакт

Телефон: 0885 865 066

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