• Validate contract documentation related to contract activation or
termination and input orders and contract data into different ERP
and tools used within the team;
• Process contract changes& updates. Calculate and upon
approval bill through the system various additional;
• Manage customer queries referring to contracts lifecycle and
attributes;
• Maintain Internal and external communication with different
departments and partners/customers regarding new activations or
queries;
• Ensure comprehensive feedback is provided to all raised queries
and in a timely manner;
• Ensure absolute compliance with corporate guidelines, ethical and
financial rules;
• Prepare and analyze reports and support documents as per the
business needs;
• Ensure proper document retention as per archiving and document
management policy;
• Document, review and update all work procedures pertaining to all
aspects of system maintenance;
• Provide support and training to other Order management
specialists and suggest improvements concerning the Order
management process.
• Fluent in German or French language (both written and
verbal);
• Experienced in administrative or customer interaction role;
• Self-motivated and willing to learn new skills;
• Driven by teams success and deadlines kept;
• Adaptable to a changing environment;
• Confident in use of MS Office and with good command of English
language;
• Organized with attention to details;
• Able to maintain high productivity with low error rate;
• Friendly and communicative.
Phone: 02/440 0700
