OSS Business Analyst (f/m/d) @ A1 Competence Delivery Center

Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

We are expanding the Inventory, Fault and Performance Management Stream within Network Tools & Automation DC the A1 Competence Delivery Center. Be a part of this exciting journey!

Job Purpose:

We are seeking a skilled Business Analyst with a strong background in with business process modelling and notation.

You will know we are the right place for you, if you are driven by:

Opportunities to learn and build your career;
Meaningful work in a stable and fast-paced company;
Diversity of people, projects, and platforms;
A supportive, fun, and inspiring place to work.

Would you like to join us?

Vedran Dizdarevic is looking for a new member for his team.

This job can be performed by all countries within our A1 footprint.

Role insights:

Gather and analyse business requirements for service provisioning submitted by internal customers (both business and network teams).
Consult with internal stakeholders regarding the capabilities and limitations of existing solutions.
Create detailed functional specifications for OSS systems and provide accurate effort estimations.
Collaborate closely with development teams and coordinate implementation efforts.
Support planning and execution of QA and UAT processes, including test case definition.
Facilitate clear, structured communication between geographically distributed teams.
Prepare and deliver regular status and progress reports to internal customers and management.

What makes you unique:

Able to translate complex technical topics into business-friendly language.
Proactive problem-solver with strong analytical thinking.
Extensive experience as a Business Analyst or Solution Designer, with solid knowledge of telecom products.
Proficient in business process modelling and notation (e.g. BPMN).
Good understanding of APIs and microservices architecture.
Detail-oriented without losing sight of the bigger picture.
Fluent in English, with strong verbal and written communication skills.
A team player with excellent interpersonal abilities.
Self-driven and continuously expanding knowledge of OSS systems, telecom processes, and related technologies.

Our gratitude for the job done will be eternal, but we’ll also offer you:

Innovative technologies and platforms to “play” with.
Modern working environment for your comfort.
Friendly, ambitious, and motivated teammates to support each other.
Thousands of online and in-person learning opportunities for you to grow.
Challenging assignments and career development opportunities in multinational environment.
Attractive compensation package.
Flexible working schedule and opportunity for home office.
Numerous additional benefits, including, but not limited to free A1 services.

If you are interested in this challenging opportunity, please do not hesitate to submit your application till 29.08.2025