KBC is an integrated bank assurance group with a geographic focus
on the home markets of Belgium and Central and Eastern Europe.
KBC Shared Services is a company that provides business services and activities within several domains (Procure to Pay, Payments, IT, Financial Markets, Securities or Insurance) for several companies of the KBC - group worldwide.
Processing of Payments, Internal Transfers and Account Closures
Set-up, amendment and cancellation of Standing Order payment instructions
Processing of Fixed Term Deposit Maturity and/or Re-investment instructions
Blocking, cancelling and refunding of Direct Debits
Updating Customer Data (i.e. address changes, personal detail changes, etc.)
Upgrading/downgrading account types
Ensure SLAs and KPIs are being met