Remote Call Centre Agent with Turkish
работа от вкъщи
длъжност на пълно работно време
От 1500 до 2000 лв.
 Подходяща за бежанци

Remote Call Centre Agent with Turkish

работа от вкъщи длъжност на пълно работно време От 1500 до 2000 лв.  Подходяща за бежанци


Represents the company in all customer contacts, gives the best service via calls and emails and as a part of excellent customer service builds retention with customers, makes them feel welcome and special, ensures that they are enjoying fully their gaming experience.

• Builds and maintains relationships with existing and new customers.
• Helps customers with all their enquiries;
• Clarifies platforms’ Terms and Conditions when it is needed.
• Logs tasks in accordance with company guidelines.
• Explains how to use platform games and services.
• Assists customers with on-going marketing campaigns.
• Helps out Payments & Fraud agents in upholding the security of the company and prevents fraudulent activities.
• Escalates and follows up customer cases when needed.
• Identifies and reports improvement areas according to company procedures.
• Works closely with other departments to handle customer queries.
• Dealing with customers that their first deposits were rejected, calling them to repeat the process and complete their first deposit.
• Calling daily new registered customers to welcome them to the brand.
• Customer satisfaction calls to make sure that the customers remain engaged with our platform.

Изисквания и необходими умения

• Turkish speaker (verbal and written)
• Excellent communication skills
• Customer oriented
• Basic skills in Microsoft Tools
• Self-Motivated
• Team player

Ние Ви предлагаме

• Competitive salary package + Bonus
• Fully paid training
• Work from home
JobTiger Banner
Zaplatomer Banner