The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

Duties and Responsibilities:

Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions
Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories
Oversee, measure, and validate the delivery and quality of provided training
Track the effectiveness of training interventions through various assessment tools
Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience
Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed
Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery
Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance
This is a Hybrid model role with working hours M/F from 09:00am till 18:00pm