THE COMPANY:
Americaneagle.com was recently named by Built in Chicago as one of
the best places to work and to Inc.com's list of 5000
fastest-growing private companies for the past seven years.
The Salesforce Administrator's primary responsibility is to
provide value to the business by automating complex business
processes, creating reports & dashboards and training clients
on using Salesforce. The Salesforce Administrator will be
responsible for the executing on the day-to-day configuration,
support, maintenance and improvement of our CRM platform.
RESPONSIBILITIES:
• Work with clients and stakeholders to understand business
requirements and provide accurate configuration, reports and
dashboards
• Administer and support Salesforce platform (user setups, profiles
and roles, reports and dashboards, customized objects, fields,
record types, page layouts, workflow and validations)
• Monitor and manage Salesforce releases and feature changes
• Understand and support data security (role hierarchy and rules
sharing)
• Communicate the capabilities of the Salesforce platform with the
client
• Complete regular internal system audits and prepare for
upgrades
• Offer guidance and assist in decision making based on the latest
features and functionality available in the Salesforce platform
• Work closely with the client to encourage training or support
• Ability to work independently, as well as part of an Agile team,
on multiple client projects
• Coordinate the evaluation, scope and completion of new
development requests
• Effectively act as the liaison between users and the development
teams
Телефон: +359887519067
