Salesforce Administrator
София
длъжност на пълно работно време

Salesforce Administrator

София длъжност на пълно работно време

За нас

THE COMPANY:
Americaneagle.com was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past seven years.

Отговорности

The Salesforce Administrator's primary responsibility is to provide value to the business by automating complex business processes, creating reports & dashboards and training clients on using Salesforce. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

RESPONSIBILITIES:
• Work with clients and stakeholders to understand business requirements and provide accurate configuration, reports and dashboards
• Administer and support Salesforce platform (user setups, profiles and roles, reports and dashboards, customized objects, fields, record types, page layouts, workflow and validations)
• Monitor and manage Salesforce releases and feature changes
• Understand and support data security (role hierarchy and rules sharing)
• Communicate the capabilities of the Salesforce platform with the client
• Complete regular internal system audits and prepare for upgrades
• Offer guidance and assist in decision making based on the latest features and functionality available in the Salesforce platform
• Work closely with the client to encourage training or support
• Ability to work independently, as well as part of an Agile team, on multiple client projects
• Coordinate the evaluation, scope and completion of new development requests
• Effectively act as the liaison between users and the development teams

Изисквания и необходими умения

REQUIREMENTS:
• Saleforce.com Admin (ADM201) certified (ADM211 is a plus)
• Excellent project management skills and a positive attitude
• Strong organization, communication, and motivational skills
• Have a record of success in improving processes and adoption using the Salesforce platform
• Strong data management abilities and background with data management tools (data loader and import wizards)
• Previous experience working in a SCRUM or agile environment preferred
• A self-starter attitude; strong written and verbal communication skills
• Marketing / Graphical / Technical backgrounds are a bonus
• Salesforce Sales Cloud Consultant certification or other consultant certifications are a plus

Ние Ви предлагаме

WE OFFER:
We offer a generous compensation and benefits package, premium healthcare coverage, and more. The company office is located in Campus X.
Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills.

Информация за контакт

Телефон: +359887519067

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