Louis Dreyfus Company is a leading merchant and processor of
agricultural goods. Our activities span the entire value chain from
farm to fork, across a broad range of business lines, we leverage
our global reach and extensive asset network to serve our customers
and consumers around the world. Structured as a matrix organization
of six geographical regions and ten platforms, Louis Dreyfus
Company is active in over 100 countries and employs approximately
18,000 people globally.
Context :
The Atlas and myLDC programs have been running for the last 5 years
with the continuous need for Cloud Architecture and DevOps
Engineering expertise.
The Front office has now 4 pillars for Atlas related activities:
Live market, program delivery, product management, software
engineering.
To drive efficiently, reuse, we need to deliver consistent services
across our products (from CRM, MYLDC, Atlas v1, Cotton, MP,
Derivates, Freight...)
The consistency of service offering would be driven by the Senior
PM.
Responsibilities:
Document service offering and map maturity of service offering
being applied in each product
Drive adoption for more services with product lead, regional PM and
Lead developers.
Consistent drive of bugs monitoring, bugs SLA and resolution as
well as a consistent drive of escalation
Consistent approach for release management and QA campaigns
Lead NPS survey, follow up with end users
Lead problem management and monitor the efficiency of dev teams
Provide model for business process efficiency and monitoring to
drive more value for the business
Work closely with level 1, level 2, level 3 of support as well as
with the release managers
Follow up with out of SLA tickets with owners to bring resolution
Follow ITIL principles
Document key transition to run for operation and monitoring moving
to 24/5
Keep up to date on technology trend to leverage meaningful
solutions.
Interact with other software factories within LDC for share and
implement ideas.
Participate in LDC Tech design for Cloud and DevOps discussions.
Understand and follow guidelines from security, networking and
infra cloud teams.
Bring the outside in, by joining external events about Cloud and
DevOps best practices.
Experience in object oriented programming
8+ years experience in project management
Fluency in English language
Capable to lead by example and coordinate a team on DevOps
activities. (Lead and Coach)
Experience in different Jira, Service now or devops like solutions
for ticketing
Knowledge of event driven architecture.
Strong structured approach to documentation and ability to drive
standards for the dev teams.
Knowledge of CICD and interactions with GCP, AWS or Azure.
Strong interpersonal skills and team player.
Trusted IT leader. Motivated and delivery driven in an agile
context.
Curious to learn new technologies or patterns.
Ability to balance short term and long-term evolutions.
Additional Information for the job
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards,
with diversity and inclusion being part of our DNA. LDC is an equal
opportunity employer committed to providing a working environment
that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and
environmental initiatives. We encourage people of all backgrounds
to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both
for our business and for other value chain stakeholders: our
people, our business partners, the communities we touch and the
environment around us
What We Offer
We provide a dynamic and stimulating international environment,
which will stretch and develop your abilities and channel your
skills and expertise with outstanding career development
opportunities in one of the largest and most solid private
companies in the world.
Our Benefits
25 annual paid leave
Flexible working hours
Food vouchers
Transportation allowance
Additional medical & dental insurance
Life insurance
Sports card with 90/10 coverage
Various learning & development opportunities
Yearly performance evaluation plans
Social clubs & Wellbeing initiatives
Team buildings & social events
Employee Referral Program