Emerchantpay OOD
50 - 300 служителя Кандидатстване
Senior Technical Support Engineer
София
длъжност на пълно работно време

Senior Technical Support Engineer

София длъжност на пълно работно време

За нас

emerchantpay is a leading online, mobile and POS payment service provider.

We help eCommerce businesses of all sizes and sectors accept payments via multiple customer touch points.

Designed to increase conversion, our offering includes robust payment processing technology, coupled with popular alternative payment methods and a range of acquiring services.

We are looking for an experienced, full-time Senior Technical Support Engineer to join our IT team. The ideal candidate will have a solid background in technical/customer support and further experience in web programming will be considered as an advantage.

Отговорности

- On-going technical support to customers as a point of contact
- Preform technical administration of various systems such as: gateway, eWallet, CRM, etc.

Изисквания и необходими умения

- 3-5 years in a similar position
- Familiar with HTTP, FTP, SSL
- Familiar with the client/server model
- Knowledge of HTML, CSS, and JavaScript
- Familiar with MS Office applications (Word, Excel, Outlook, etc.)
- Highly proficient in spoken and written English
- Enthusiastic, hard-working and motivated team player with excellent communication skills
- Considered as an advantage: previous experience working in tech support for high-availability systems (1st or 2nd level), knowledge of Ajax, XML, PHP and shopping carts or other eCommerce software

Ние Ви предлагаме

- Fast-growing payment company
- Excellent working conditions, casual atmosphere, and state-of-the-art hardware
- Modern, challenging, constantly growing business
- Excellent remuneration package −in the top 10% of the industry
- Professional development - books, trainings, etc.
- Team buildings and fun activities
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