Position resume:

Scanjet is seeking for a Service Engineer that is highly motivated and would like to be part in an expanding Aftersales department. As Service Engineer, you’ll have a vital role on delivering high quality customer experience by servicing mainly three (3) products from Scanjet’s portfolio – Tank cleaning machines, PV valves and Tank level gauging system.

Main responsibilities:

• On-site supervision and performing troubleshooting, warranty issue, testing & commissioning, servicing jobs on both mechanical and electrical on Scanjet products. Site can be in Overseas, at anchorage, Off-Port Limits or shipyard, on-board vessel on voyage repair or land-based industries.
• Based on the service process, plan and perform service assignments on company installations worldwide. Duties includes as follow:
a. Do together with the service coordinator, planning service assignments.
b. Performs repairs, service, installations and startups of end users of Scanjet products, or in within Scanjet premises if required by customer.
c. Documenting causes and measures of service and, on the basis of these experiences, internal suggestions for improvement.
• Prepare service and/or calibration report of the work activities carried out and spare parts used.
• Able to advise and recommend to the Superintendent and/or vessel crew on problem and operation of the equipment in accordance with the manufacturer specification.
• Provide technical support and deliver high quality service to satisfy Scanjet customers.
• Carry out risk assessment for each service and observe safe work practice. At all times comply with regulations at work site (e.g. on-board vessels and at shipyards).
• Perform any other duties as assigned by the Management from time to time.
• Providing equipment training to customers and new service technicians if needed.
• Claims and Deviation handling.
• General office duties.