За нас
Established in 1989, Teleperformance Greece was the very first
company to introduce contact center outsourcing in the local
market. In 2002 it became the Regional Headquarters for the
Teleperformance Operations in South Europe and the Middle-East, and
in 2004 it started becoming a major multilingual destination for
Europe, the Middle East, and Africa. Today, it is a global
multilingual destination serving over 140 markets in 39 languages
& dialects and employing more than 8,700 people from 109
nationalities.
A Quality Management Certified Company and in full alignment with
the Group’s Performance Management Process and Standards;
Teleperformance Greece operates today out of six Multilingual Hubs
in Athens, two in Thessaloniki, and two more in Chania, with a
combined capacity of more than 11,000 interaction Experts’
workstations.
We support major multinational Clients in the Automotive, Business
Services, Consumer Electronics, Energy, Fast Moving Consumer Goods,
Gaming, Financial, Healthcare, Insurance, Media &
Entertainment, Retail and e-Retail, Technology, Telecommunications,
and Travel area and we are proud to say that we have become one of
the most attractive partners to support Customer Care, Technical
Support, Customer Acquisition, Account Receivables Management and
BPO Services in the European continent.
Отговорности
Represent one of the most innovative companies of the tobacco
industry!
Our collaboration with the worldwide leader of the tobacco industry
is growing stronger. Following the release of an innovative
smokeless cigarette device, Teleperformance Greece is set to
provide the ultimate customer care experience.
Under this scope we are looking for candidates who will join our
strong Slovak team!
Educate users on how to use & take care of their devices
Provide assistance for new purchases
Изисквания и необходими умения
• The ability to adapt in a fast-paced environment and to work in
rotating shifts, on weekends and Greek Bank Holidays.
• Working by the standards and procedure of the company and strive
towards achieving targets identified with the key performance
indicators.
• Near-native level in Slovak
• Good communication skills in English
• Exceptional communication & soft skills, as well as
problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able in multitasking
• Willing and able to adapt to changes
• Able to work independently and as a member of a team
Ние Ви предлагаме
Teleperformance Greece benefits and discounts
• Excellent monthly salary
• 2 Extra salaries per year
• Extra Payment for Overtime, Sundays and Greek Bank Holidays
• Bonus for referring new colleagues
• Complete relocation support:
O Flight ticket to Greece
O Car transfer from Athens airport to Athens centre
O 2-week hotel accommodation
O Assistance finding an apartment
O Real estate fees covered by our company
• 1-4 weeks training by certified instructors
• Monthly Performance Bonus & Employee of the Month extra
bonuses (based on performance)
• Private insurance package and 24-hour psychological support
line
• Dental coupons and significant discounts on medical care
• In-premises Doctor and Nurses
• Antistress campaign: complimentary breakfast, yoga meditation,
stress management sessions
• Discount Book: Exclusive discounts on more than 200 stores &
services for our employees
• TP Family Program (summer camps for the children of our
parents' employees and school supplies)
• Sporting Events - parties, winter and summer trips, team
events
• Educational activities, foreign language learning and Greek
language courses
• Cultural activities to showcase the talents of employees
• Actions and campaigns to promote diversity
• Actions of charity and charity
• Actions to protect the environment
• Free language courses
• Employee relations team to help new hires integrate in the Greek
lifestyle and culture
