KBC Shared Service Center
Team Leader
длъжност на пълно работно време

Team Leader

Varna длъжност на пълно работно време

Описание на позицията

We are again on the look out for more Team Leaders to join us and lead our new-to-be hired teams in their exciting journey towards expanding SSC Varna.

Your Responsibilities:

allocation of work, ensuring all necessary services are available and workload is under control
issue resolution, escalation point for customer queries
knowledge management
continuously monitoring capacity, efficiency, costs and risk of activities
people management – hiring, adaptation, motivation, development, career guidance and evaluation of team members
participation in team meetings and huddles
to be part of the domain management team, strategy ambassador
documentation and reporting

We expect:

experience in leading a team or projects (2 – 3 years)
strong in English both in writing as well as in speaking
strong drive for continuous improvement• ability to motivate, support experienced and also inexperienced people
multi-tasking (finance, HR, ICT, commercial …)
great communication/presentation skills
experience with management of services deliver to clients (internally in the organization or externally)
stress resistant


Career development opportunities with reputable international company
Preferential terms for use of products and services with all KBC Group companies in Bulgaria
Additional Medical Care insurance and Pension plan
Multisport card for discounted price and other discounts in shopping centers
Great opportunities for learning and professional development
Possible Home Office
Flexible working
25 days of holidays

Информация за контакт

Телефон: 0884696824