Technical Customer Service Representative with German
София
длъжност на пълно работно време

Technical Customer Service Representative with German

София длъжност на пълно работно време

Описание на позицията

For outstanding product company we are looking for a talented Customer Service Representative to the Tier 1 team - first line of support.


What you'll be doing:

- You will be the initial point of contact for customers and contractors regarding technical

matters, providing support or escalations if needed

- You will respond to phone calls, emails and chats in a fast and service-oriented manner, by

explaining and resolving technical issues

- You’ll provide technical support, troubleshooting and diagnostics of the products

(mainly solar and electrical products)



Requirements:

- Ability to learn fast

- Be a true team player

- Be able to maintain great working relationships with customers, peers and managers

- Be a multitasker in a fast-paced environment

- Fluency in German and good English

- Good computer literacy



In addition, it’ll be great, but it’s not required, if:

- You have Basic electrical understanding

- You have some knowledge/background in Electrical Engineering or similar

- You have knowledge/experience with Photovoltaic systems

(these are just advantages; you will be trained on the skills needed)



What you will get?

- An opportunity to join a growing market and a leading professional service team in a

dynamic, youthful, and friendly atmosphere.

- Great work location, right next to Mladost 1 Metro station

- Learning and career development opportunities

- Regular week work hours (around 9-6) and 22 days vacation

- Excellent compensation and social package


Gamito is a licensed recruitment agency under number 1820/16.12.2014 with totally free of charge services to the candidates.

In regard to GDPR 2016/679, I give my consent that the personal data included in the CV can be used for the purposes of the recruitment and hiring process.

Информация за контакт

Телефон: 0887466982

ITCD