At Astrea Recruitment, we’ve been turning job searches into
exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent
with leading Bulgarian and
international companies. We believe in helping people grow into
their best selves, and our
ever-growing network of happy candidates and clients is what drives
us forward. Let’s shape
the future together!
For one of our clients – a leader in digital solutions and AI
automation, enhancing global
brand experiences in fintech, high-tech, tourism, and gaming, we
are looking for – Technical
Solutions Advisor Level 1 with Norwegian or German, or Slovak, or
Estonian (FTE/PTE).
*Provide fast, accurate basic support for applications via email
and chat, with minimal phone calls;
*Manage administrative tasks such as case handling and maintaining
records in support
systems;
*Escalate complex technical issues to specialized teams following
set protocols;
*Deliver clear and professional communication to ensure a positive
customer experience;
*Collaborate with colleagues to improve processes and keep internal
resources updated.
Телефон: 0884978869
