We are Yettel!

Yettel Bulgaria, part of PPF Telecom Group, is a telecommunications company that connects over 3 million customers to people, devices and businesses. Until March 2022, the company operated on the Bulgarian market as Telenor Bulgaria.

We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. At Yettel, we believe that a balanced life is a better life. That's why we do everything we can to help people balance the things that matter to them, to make better choices, especially when it comes to technology and its role in our lives.

We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together.



Role Overview:



The role of TV Product Specialist will actively contribute to the creation and execution of the FMC (fixed-mobile convergence) strategy and will be responsible for the profitable expansion and growth of the FMC product line in the company for both residential and business segments. Fixed-Mobile Convergency Specialist will lead the creation, introduction, and continuous improvement of the business processes related to the fixed portfolio propositions, Yettel TV and Home Internet, to ensure excellent customer experience and maximized value to end customers. Further, the TV Marketing Specialist will lead and participate in different projects related to the product portfolio expansion that promote and drive growth.



Your responsibilities will be:


• Contribution to long-term FMC strategy for achievement of marketing objectives and developing product propositions for all segments, that drive growth and provide added value to customers.
• Assist in the analysis, design, and set up of new processes and customer journeys regarding fixed services that drive positive results within the organization.
• Take an active role in the identification of areas for improvements, enhancement, and optimization of existing processes to achieve increased efficiency and overall performance.
• Ensure excellent customer experience with FMC products
• Regular improvement of existing processes and product capabilities
• Lead cross-functional collaboration with different units in the company: Sales channels, Customer Service, Technology area, Finance, Marketing, etc.
• Project management or project participation both within the company and cross-country projects
• Participate in discussions with external Partners and Suppliers.
• Support the Day-to-day operational activities




We expect from you:


• Experience First: Your hands-on experience is crucial, showcasing your solid understanding of project management principles. PM certification is a plus.
• Organized Planner: Demonstrate excellent organizational and planning skills to ensure seamless project execution.
• Interpersonal Charm: Exhibit strong interpersonal skills, fostering positive relationships within the team and with stakeholders.
• Presentation Pro: Showcase your excellent presentation skills, delivering impactful messages to diverse audiences.
• Tech Savvy: Proficient in MS Project, Word, Excel, PowerPoint, and familiar with Jira.
• Innovative and Flexible: Bring your proactive, open-minded, and adaptable mindset to create novel approaches towards tasks, problems, and needs, and to drive change.
• Team Collaboration: Be an effective team player, contributing positively to a collaborative work environment.
• English Language Excellence: Excellent written and verbal communication skills.




Benefits:


• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals;
• Annual bonus based on your personal performance;
• Preferential prices for mobile devices and accessories;
• Unlimited mobile services and mobile internet;
• Flexible working hours;
• Monthly food vouchers;
• Additional health insurance;




Challenge yourself! Discover new opportunities!


Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won six consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut.
Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.


Join Yettel now by sending us your up-to-date CV.


Only shortlisted applicants will be contacted with information about next steps of our selection process.


Applicants are treated with strict confidentiality following the applicable personal data protection legislation.