At Astrea Recruitment, we are committed to transforming the
challenges of finding a new job
into an inspiring path of change and support. With pride, we can
say that we have been
among the best in the recruitment field for 18 years.
For one of our clients – customer experienced technology company
providing outsourced
sales, support, and business process solutions to large
corporations, we are looking for a Voice
Communication Agent with German (HYBRID).
*Provide high-quality voice support to customers, assisting with
inquiries related to mobile
services, billing, and technical issues;
*Troubleshoot and resolve customer issues via phone, ensuring
prompt and efficient solutions;
*Maintain up-to-date knowledge of company products, services, and
promotions to offer
accurate information to customers;
*Deliver exceptional customer service while adhering to company
guidelines and performance metrics;
*Document customer interactions and feedback in system for future
reference and quality assurance.
Телефон: 0885 865 066