Windows Monitoring Engineer

Strength. Care. Growth


Did you know that A1 Bulgaria is working on international projects as well?
Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.


State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

Opportunities to learn and build your career;
Meaningful work in a stable and fast-paced company;
Diversity of people, projects, and platforms;
A supportive, fun, and inspiring place to work.

Would you like to join us?

As a Windows Monitoring Engineer, you will implement automation, enhance monitoring, and leverage PowerShell scripting to implement and operate monitoring solutions such as Management Packs in SCOM, create custom dashboards and reports for operations teams and make sure of a seamless operation of the SCOM platform and multiple customer environments.

Your daily routine would include:

Implement solutions to monitor services’ health and performance, investigating root causes when issues arise, analyzing logs, and apply fixes within SLA guidelines;
Handle incident reports and service requests through a ticketing platform (like ServiceNow) and collaborate with stakeholders to minimize service impact;
Plan and coordinate technical changes, upgrades, or new service introductions;
Develop or customize routines and scripting (PowerShell, Python or similar) to ease operational workloads and enable automation;
Create custom Management Packs in SCOM with PowerShell;
Provide input and guidance for designing and optimizing enterprise monitoring solutions in collaboration with service managers and technical teams;
Perform server and platform administrative activities, such as installations, deployments, configurations, upgrades, patching, and maintenance across PROD and non-PROD environments of the SCOM platform and B2B customer solutions.

We’ll know you can make it if you have:

Experience in enterprise monitoring solutions (like SCOM, Zabbix, Checkmk, or similar);
Strong experience with scripting in PowerShell, Python or similar;
Ability to identify and resolve faults, document processes, and drive continual operational improvements;
Experience with Microsoft automation technologies and system management tools such as SCCM, MECM is an advantage;
Experience as Windows System Administrator is an advantage;
A degree in IT, Telecommunications, or similar;
Fluent in English, both written and spoken;

Nice-to-haves:

Experience with Python;
Experience with SSL Certificates handling;
Familiarity with Microsoft Azure;

Our gratitude for the job done will be eternal, but we’ll also offer you:

Innovative technologies and platforms to “play” with;
Modern working environment for your comfort;
Friendly, ambitious, and motivated teammates to support each other;
Thousands of online and in-person learning opportunities to grow;
Challenging assignments and career development opportunities in multinational environment;
Attractive remuneration package;
Flexible working schedule and opportunity for home office;
Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.


Not sure yet? See us in action in our A1 Blog.