Technical Support I/II with German
Sofia, Sofia Region

Technical Support I/II with German

Sofia, Sofia Region full-time

Job Description

What differentiates us:
• A chance to learn and grow into a Software Developer role.
• Leading IT company with offices all around the world.
• The best video surveillance solutions on the global market.
• Openness, flexibility and innovation form both the company culture and business model.

Your job:
• Find the solution to technical issues regarding Active Directory, networking, Windows Server, Windows error messages, the company's own software product.
• Communicate with engineers from the client side.
• Escalate calls that cannot be resolved locally, as appropriate.
• Answer in-depth technical questions requiring remote troubleshooting and analysis methods/skills.

Your skills:
• Have an easy-going personality and be passionate.
• 3+ years of technical support experience with German.
• Knowledge about networking, Windows Servers, Active Directory, SQL.
• Experience with remote support tools like TeamViewer/equivalent.
• Working level of English.

Our offer:
• Individual career path.
• Multicultural environment.
• Healthy work environment - medical program, fruit and beverage program.
• Attractive compensation package.
• Work-life balance – 25 days paid vacation, team buildings and celebrations.

If you find our proposal interesting and want to receive more information, please, send your CV in English by applying online or to natalia@jobtiger.bg! We thank all interested applicants, but we will only contact a short list of them!

All applications are confidential. JobTiger.bg is a Bulgarian online job board and licensed recruiting company (License No.2547, 08.06.2018).