TELUS International Europe
Customer Care Advisor with French and English for iRobot

Customer Care Advisor with French and English for iRobot

Sofia full-time

About us


TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Job Description

You are excited about the innovations and you wanna be part of the Robotic Revolution?

If yes, YOU can do it NOW! JOIN our iRobot team!

Your daily challenges:

Maintain positive relationships with clients
Manage incoming calls and customer service inquiries related to iRobot products and technical support information
Identify and assess customers’ needs to achieve satisfaction

Your profile:

Fluent in French
Good level of English
Friendly and communicative person
Self-driven and result-orientated

We offer:

Stable job
Career development opportunities
Attractive salary
Transport provided from Plovdiv railway and bus station
Special Discounts & Offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, encourage fun and team building initiatives!

It sounds like the perfect job for YOU, SEND us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!

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