Pontica Solutions
50 - 300 служителя Apply
Account Manager with French and English
Sofia
full-time

Account Manager with French and English

Sofia full-time

About us

Our client is a leading all-in-one email service provider that not only enables customers to send transactional and marketing email to their contacts, but also better understand them, email after email. The intuitive tools deliver results for both marketing and technology-focused emailers as they give senders the right amount of analytics to get the most value from each campaign and to reach each inbox.

Responsibilities

Be the primary point of contact for customers from onboarding, to monthly calls, to product feedback.
Understand customers’ business goals and build relationships with our contacts.
Identify opportunities where our services can make a meaningful difference in the client’s success.
Deliver regular reports and insights to customers as well as promote new products.
Work with different departments in the company to ensure smooth hand-offs and clear communication.

Requirements and necessary skills

Excellent knowledge of both French and English languages is a must.
Previous experience in B2B client services, account management or email marketing.
Proficient in technology in conversation and use.
Excellent communication and problem solving skills.
Strong organization skills with the ability to manage and prioritize time effectively.
Dynamic, innovative and target driven.

We offer

An attractive remuneration.
Trainings and extensive performance improvement programs.
Exclusive discounts & offers.
Additional health insurance and other social benefits.
Great opportunities for career development.
Excellent business environment and a friendly atmosphere.
Open-minded management team promoting innovation, personal and professional development.
Work with an amazing and diverse team from around the globe.
Employee referral bonuses.
Fixed-working hours (10:00-19:00).
Permanent employment; full-time.
Employer: Pontica Solutions Ltd.
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