Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – one of the largest network and a global cloud services platform – we are looking for Inbound Inbound Executive.
Essential Duties and Responsibilities:
* Providing highest level of support via phone and email in Spanish,Italian,German,French,Italian,Polish,Czech,Romanian,Dutch;
* Handle to all related questions to user support and troubleshooting via phone and/or email;
* Follow up customer requests and make sure that no customer is left without care and appropriate answers;
* Responsible for effective communication and escalation of the customers requests.