We are looking for...
We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers.
What would you be doing?
As a Customer Relations Specialist, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job.
• Supporting business and consumers via inbound calls, emails;
• Assisting customers with placing orders or solving any queries related to the order;
• Update customers' information within the client system;