Pontica Solutions
50 - 300 служителя Apply
Supervisor with French
Sofia
full-time

Supervisor with French

Sofia full-time

About us

Pontica Solutions is a Stevie® award-winning BPO company that offers great opportunities for young professionals. We have managed to create a sustainable and people-oriented team and to concentrate our expertise in quality. We are now looking for a motivated professional to work for one of our clients - an expanding French company.

Responsibilities

Provide customer support and ensure clients receive the highest level of customer service.
Execute weekly reporting, monthly review presentations, and quality evaluation.
Execute an organized, efficient and structured working process.
Meet predetermined targets and represent the company in a professional manner.
Supervision and organization of the team workflow.

Requirements and necessary skills

Excellent knowledge of French and English.
Previous experience as a Supervisor/Team manager/Account Manager or relevant role.
A good software understanding; tech savvy.
Strong organization skills with the ability to manage people and prioritize time effectively.
Excellent communication and problem-solving skills.
Dynamic, innovative and target driven.

We offer

An attractive remuneration.
Trainings and extensive performance improvement programs.
Exclusive discounts & offers.
Additional health insurance and other social benefits.
Excellent business environment and a friendly atmosphere.
Open-minded management team promoting innovation, personal and professional development.
Employee referral bonuses.
Fixed-working hours (10:00-19:00).
Permanent employment; full-time.
Employer: Pontica Solutions Ltd.
Zaplatomer.bg