Excellent opportunity for Romanian speaking Customer Service
Advisor that is interested in mobiles and mobiles/network related
This is a fantastic opportunity to join a Global Enterprise Customer Service assistance company. With more than 100,000 plus employees worldwide. They are present in more than 5 continents 41 countries, covering 42 different European languages. Covering automotive, banking, consumer electronics, healthcare, Insurance, and technology to name a few. They are at an exciting time of development, having acquired new contact centres they are in a position grow their already successful customer service team.
You will be responsible for delivering a consistent level of
exceptional customer service. You will be in touch with existing
customers and will assist them with queries over the phone and
through email, chat, and social media platforms. You will need to
be flexible and available to work on a shift rotation basis in a
multicultural and fun working environment.
Excellent verbal & written level of Romanian
Fluent in written and spoken English
Ability to represent our client’s brand and deliver outstanding customer service with clarity, passion and enthusiasm
Patience, empathy, and the ability to work under pressure
High-school or University degree
Excellent computer literacy