Astrea Recruitment
20 - 50 служителя Apply
User Satisfaction Representative with Dutch and English
Sofia
full-time

User Satisfaction Representative with Dutch and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction represents our business card.

One of our clients – a leading business in the field of customer support – is currently looking for fresh candidates willing to take their Dutch and English skills to the next level while at the same time providing people with great customer experience! This is a demanding but also a rewarding position which requires you to use your communication, analytical and teamwork abilities to their fullest extent. Henceforth you will have the opportunity to develop yourself in a multinational company and in a dynamic team of motivated people just like you!

Responsibilities

Essential duties and responsibilities:
- Communication with clients through various mediums and platforms;
- Active listening when consulting a client;
- Understanding the customer’s culture and placing yourself in their shoes;
- Being ready to accommodate new knowledge about the business and your own project and
use it correctly.

Requirements and necessary skills

Your profile:
- Dutch and English proficiency (C1);
- no previous experience in the field of customer support: only personal motivation!
- A team player;
- An active listener and a communicative personality;
- Flexibility and motivation to learn on the job.

We offer

Our client’s offer:
- Attractive remuneration and an outstanding bonus package!
- Various working hours that can match your schedule;
- Opportunities for personal and professional development in a leading multinational team.


If you are ready to actively engage in this role and are not afraid to take up this challenge, do not hesitate to send us your CV in English! We will contact the shortlisted candidates shortly.
There is no fee for applying!

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
HRW 2019