Astrea was found in 2007 with one principal mission – to be
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
One of our clients – a well-recognized company focused on process transformation and optimization – is seeking candidates for a role with core functions for their business structure - Semi-voice process executive with the following languages: Spanish, Italian, German, Portuguese, Dutch, French, Czech. The position is versatile and combines both back office and front office tasks.
Essential duties and responsibilities:
*Interact with clients in a respectful and professional manner via email, chat sessions and on calls if required;
* Regular follow up with existing customers – both voice and non-voice;
* Ability to understand the complex work type and use critical thinking in processing;
* Advise on company information and create a positive experience for the users.