Astrea Recruitment was found in 2007 with one principal mission –
to be different. We transformed this vision into a key driver of
our efforts to be always available when our clients or partners
need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
Looking for work job that don't involve the use of a phone? If your passion is to help people solve their problems and can do so through email or chat, then this jobs is for you.
For one of our clients - one of the world BPO leaders - we are looking for - Back Office Support 4/6/8h with Turkish, Czech, German, French, Polish, Italian, Spanish.
Essential Duties and Responsibilities:
* Delivering the best professional customer support;
* Manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues;
* Develop a relationship with the customer via live chat in order to ensure improved collaboration and satisfaction in support;
* Ensure that all customers are satisfied with the effectiveness and efficiency of the support they receive.