Top Skills Recruitment Ltd.
Customer Support - Technical Assistance with German, Italian or Spanish

Customer Support - Technical Assistance with German, Italian or Spanish

Sofia full-time

About us

Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity.

For one of our clients we are looking for German, Italian or Spanish speaking specialists who will be part of an international team and will be acting as first point of contact for customers.


• Handle customer’s accounts
• Solve account problems and provide information via email, online chat, and very limited use of telephone
• Provide technical assistance for products, software, etc.
• Proactively communicate with customers and increasing customer retention and value.

Requirements and necessary skills

• Excellent level of fluency of German, Italian or Spanish – especially written skills
• Very good English – verbal and written
• Great communication skills
• Previous working experience as a customer support representative is considered a big advantage
• Flexibility to work on shifts
• Good computer skills

We offer

• Excellent remuneration
• 13th salary
• 24 days paid leave
• Monthly performance bonuses
• Additional health insurance
• Food and transportation vouchers
• Half price sport cards
• Working hours, organized in shifts
• Game rooms (PlayStation, Xbox, football & pool table)
• Free snacks and beverages in the office
• Team activities

If you are interested in this position, please send us your CV in English.

Keywords: Spanish/ Испански/ Español/ German/ Deutsch/ Немски/ Italian/ Италиански/ Italiano/ Chat Support/ Email Support/ Customer Support/ Technical Support/ Technical Assistant

Only short-listed candidates will be contacted.
All applications will be treated as strictly confidential.

With this application you consent to the processing of your personal data for the purpose оf providing you temporary, fixed or permanent work and providing you opportunities for recruitment and future projects to be carried out by Top Skills Recruitment in full compliance with the GDPR and all other applicable data protection laws.

License for recruitment for Bulgaria: № 2399 / 15.11.2017.