Astrea was found in 2007 with one principal mission – to be
We transformed this vision into a key driver of our efforts to be always available when our clients or
partners need us to advise and guide them in taking important decisions. Our partners are increasing
continuously and their satisfaction is the best business card for us.
For one of our clients – we're seeking a highly-organized individual for the position Chat Support Specialist with Romanian, Portuguese, French, German, Russian, Italian, Spanish ( LATE AND NIGHT SHIFTS).
Essential Duties and Responsibilities:
Provide support and issue resolution to customers, subcontractors and end users via live chat;
Providing great customer experience by managing customer’s expectations;
Offering in-depth product knowledge;
Monitoring and engaging consumer questions;
Ensuring the best consumer experience possible is provided.