Cross Source
Coffee Sales Consultant

Coffee Sales Consultant

Sofia full-time

Job Description

We are looking for: Coffee Sales Consultant
Main Purpose of Job
Acts as an ambassador for the coffee Brand in the Boutique. Welcomes, advises and serves clients in compliance with the quality standards defined in the coffee Sales and Service Standards and Selling Ceremony. Contributes to reaching the sales targets of the Boutique notably through good selling skills, impeccable customer service and good products knowledge.

In this position, your main responsibilities will include without limitation the following:
• Properly welcomes and greets the Boutique clientele
• Is able to present the Boutique and the full coffee service offering
• Actively manages the database on a daily basis and permanently update customer records
• Understands and answers to customer needs and desires through appropriate questioning and active listening
• Knows well our products (coffee, machines, accessories, food and bites)
• Contributes to improving the sale of all the coffee products presented in the Boutique (coffee, machines and accessories)
• Initiates customers to the art of coffee tasting and develops their curiosity about our products
• Knows how to deliver basic After-Sales Service for Machines
• Ensures that the different areas in the Boutique are in accordance with the Boutique Operational Standards and Visual Merchandising recommendations
• Ensures safe working conditions

Key qualifications for this position include, but are not limited to:
• Secondary School diploma, High-School degree, or equivalent,
• 1-2 years’ experience in direct customer sales environment
• Previous experience in coffee shops/ cafeterias is preferable
• Passion about retail and customer relationship in particular
• Good communication skills

Cross Source LTD - Recruitment Agency (license № 2767 from 21.03.2019)

Contact Information

Phone: 0897 902220