**All interviews will be conducted remotely (online or by
Pontica Solutions is an award-winning BPO company that offers great opportunities for professionals in the field of customer success, people management, project management, marketing, and IT.
Develop and maintain relationships with customers over chat, email, and phone.
Ensure clients receive the highest level of customer service.
Execute an organized, efficient, and structured working process.
Meet predetermined targets and represent the company in a professional manner.