Pontica Solutions
50 - 300 служителя Кандидатстване
Customer Support Specialist with French
длъжност на пълно работно време

Customer Support Specialist with French

Варна длъжност на пълно работно време

За нас

**All interviews will be conducted remotely (online or by phone).

In 5 years, our client has evolved from a start-up to Europe’s leading on-demand logistics platform that allows businesses in any industry to deliver to their customers with never-seen-before speed & efficiency.
Join our new team in Varna and work with amazing minds that change the way goods are delivered in urban areas.


Ensure good communication between couriers and customers to guarantee the success of each delivery (mainly over chat).
Resolve problems that may arise during deliveries.
Make sudden, late-notice changes when necessary.
Troubleshoot client and driver issues.
Work in collaboration with LiveOps team to improve operational performance.

Изисквания и необходими умения

Excellent written and verbal communication skills in French. Good knowledge of English.
Previous experience in customer services will be a plus.
Energetic, extremely organized, and able to manage tasks with a sense-of-urgency.
Tech-savvy with strong problem-solving skills.

Ние Ви предлагаме

An attractive remuneration + performance bonuses. Referral bonuses.
Different shifts between 08:30 and 03:00. Transport costs covered.
Online training – provided by the client.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment; full-time.
Employer: Pontica Solutions Ltd.