Pontica Solutions
50 - 300 служителя Apply
Customer Advisor with Moroccan Arabic (non-voice)
Sofia
full-time

Customer Advisor with Moroccan Arabic (non-voice)

Sofia full-time

About us

**All interviews will be conducted remotely (online or by phone).

Our client is a startup provider of high-quality sports betting platform. If you have a passion for sports and want to build a successful career in customer services, check it out!

Responsibilities

Develop and maintain relationships with customers over chat and email.
Review and refund suspicious deposits made by clients on the platform.
Request and review client ID documents when necessary.
Execute an organized, efficient, and structured working process.
Meet predetermined targets and represent the company in a professional manner.

Requirements and necessary skills

Very good writing skills in Moroccan Arabic (good knowledge of English will be a plus).
Previous experience in client services and interest in sports will be a huge advantage.
Excellent computer literacy.
Very good customer orientation.

We offer

Attractive remuneration. Referral bonuses.
Full training – provided by the company.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment; full-time.
Zaplatomer