Pontica Solutions
50 - 300 служителя Кандидатстване
Customer Advisor with Spanish (non-voice; night shifts)
София
длъжност на пълно работно време

Customer Advisor with Spanish (non-voice; night shifts)

София длъжност на пълно работно време

За нас

Our client is a startup provider of high-quality sports betting platform. If you have a passion for sports and want to build a successful career in customer services, check it out!

Отговорности

YOUR ROLE:
Develop and maintain relationships with customers over chat and email.
Review and refund suspicious deposits made by clients on the platform.
Request and review client ID documents when necessary.
Execute an organized, efficient, and structured working process.
Meet predetermined targets and represent the company in a professional manner.

Изисквания и необходими умения

High command of written Spanish (good knowledge of English will be a plus).
Previous experience in the sports betting industry/client services will be a huge advantage.
Excellent computer literacy.
Excellent interpersonal and communication skills.
Very good customer orientation.

Ние Ви предлагаме

Attractive remuneration. Referral bonuses.
Full training – provided by the company.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment; full-time.
Zaplatomer