Dutch Speaking Customer Service Agent – Financial Services RELOCATE TO LISBON

Dobrich, Sofia Region, Varna, Other Bulgarian, Other Abroad, Portugal full-time Between 1500 and 2000 bgn

About us

RELOCATE TO LISBON

Company description: One of the world’s largest financial services providers with head quarters based in New York City is looking to expand their Lisbon offices with Dutch speaking Customer Service Agents. Providing services geared towards companies and public administrators to achieve their strategic and financial goals.

Responsibilities

In this role you will be tasked with
- questions about the account, username, or password
- clarification of questions about financial overview and postings
- Provision of information on various Citibank Card Solutions products
- Information and assistance on the “Citi Manager Mobile” app
- Processing reports on lost or stolen cards
Please note that this position requires both good Dutch and English, both verbally and in writing

Requirements and necessary skills

The financial giant is currently offering this position in the heart of Lisbon city center. With modernized offices & great access to multiple public transport links you can get to the offices in many cost-effective ways. Onsite you will be able to take advantage of the bike park, health clinic, training rooms & canteen.
Benefits
- Full time hours– 40 hours per week.
- 22 days holiday
- Private health insurance
- Free flight to Lisbon
- An annual flight for your country of origin (located in the EU).
- Christmas Bonus
- Holiday Bonus
- Food Allowance
- Fantastic progression plan
- Competitive salary €1300 per month

Considering the evolution of the COVID-19 pandemic, you will initially do the distance training and work from home. Thereafter, you will take place in our facilities.

Contact Information

Phone: 03331218121

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