Astrea Recruitment
20 - 50 служителя Apply
E-commerce Platform Support Specialist with English and Greek, German, French or Romanian
Sofia
full-time

E-commerce Platform Support Specialist with English and Greek, German, French or Romanian

Sofia full-time

About us

Astrea Recruitment was founded in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a growing e-commerce platform brand – we are looking for an E-commerce Platform Support Specialist with English and Greek, German, French or Romanian to join their team of client support experts.

Responsibilities

Essential duties and responsibilities:
* Provide support via calls and emails to platform users;
* Meet individual customer needs and build strong client relationships;
* Recommend the best possible solutions to every user and demonstrate excellent product knowledge;
* Contribute to revenue growth and meet targets;
* Collaborate with other departments and strive for excellence.

Requirements and necessary skills

Requirements:
* Fluency in English and Greek, German, French or Romanian;
* Solid experience with SaaS platforms is a must;
* E-commerce background is considered an advantage;
* Excellent communication skills;
* Strong PC literacy;
* Friendly attitude and ambition.

We offer

Our client’s offer:
* Fully remote recruitment process;
* Attractive salary;
* Exclusive business opportunity;
* Flexible working hours;
* Great leadership and a friendly team;
* Healthy working environment and career growth.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. TT_ECSSE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

ITCD