Telepeformance Greece
more than 300 служител€ Apply
Netflix Customer Representative for Hebrew Support
Athens, Greece

Netflix Customer Representative for Hebrew Support

Athens, Greece full-time

About us

Established in 1989, Teleperformance Greece was the very first company to introduce contact center outsourcing in the local market. In 2002 it became the Regional Headquarters for the Teleperformance Operations in South Europe and the Middle-East, and in 2004 it started becoming a major multilingual destination for Europe, the Middle East, and Africa. Today, it is a global multilingual destination serving over 140 markets in 39 languages & dialects and employing more than 8,700 people from 109 nationalities.

A Quality Management Certified Company and in full alignment with the GroupТs Performance Management Process and Standards; Teleperformance Greece operates today out of six Multilingual Hubs in Athens, two in Thessaloniki, and two more in Chania, with a combined capacity of more than 11,000 interaction ExpertsТ workstations.

We support major multinational Clients in the Automotive, Business Services, Consumer Electronics, Energy, Fast Moving Consumer Goods, Gaming, Financial, Healthcare, Insurance, Media & Entertainment, Retail and e-Retail, Technology, Telecommunications, and Travel area and we are proud to say that we have become one of the most attractive partners to support Customer Care, Technical Support, Customer Acquisition, Account Receivables Management and BPO Services in the European continent.


This is your chance to represent Netflix, while working in Teleperformance!
Are you a TV shows fan? Then this is for you! Our collaboration with Netflix gives you the chance to work within the international working environment provided by Teleperformance Greece, while enriching your career. How does this sound? Ready to join us?

We are hiring talents to join our Netflix team that supports Hebrew speaking Netflix subscribers, with responsibilities such as:
Х Communicating through chat & phone with subscribers
Х Answering how-to questions about payment
Х Troubleshooting streaming and content issues
Х Assisting subscribers with how-to questions & navigating on Netflix

Requirements and necessary skills

Х Native or near-native of Hebrew
Х Fluency in English
Х Great communication & soft skills, as well as problem-solving skills
Х Computer knowledge/tech savviness
Х Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!

We offer

Teleperformance Greece benefits and discounts

Х Excellent monthly salary
Х 2 Extra salaries per year
Х Extra Payment for Overtime, Sundays and Greek Bank Holidays
Х Bonus for referring new colleagues
Х Complete relocation support:
O Flight ticket to Greece
O Car transfer from Athens airport to Athens centre
O 2-week hotel accommodation
O Assistance finding an apartment
O Real estate fees covered by our company
Х 1-4 weeks training by certified instructors
Х Monthly Performance Bonus & Employee of the Month extra bonuses (based on performance)
Х Private insurance package and 24-hour psychological support line
Х Dental coupons and significant discounts on medical care
Х In-premises Doctor and Nurses
Х Antistress campaign: complimentary breakfast, yoga meditation, stress management sessions
Х Discount Book: Exclusive discounts on more than 200 stores & services for our employees
Х TP Family Program (summer camps for the children of our parents' employees and school supplies)
Х Sporting Events - parties, winter and summer trips, team events
Х Educational activities, foreign language learning and Greek language courses
Х Cultural activities to showcase the talents of employees
Х Actions and campaigns to promote diversity
Х Actions of charity and charity
Х Actions to protect the environment
Х Free language courses
Х Employee relations team to help new hires integrate in the Greek lifestyle and culture

Contact Information

Phone: +30 2109490500