Astrea Recruitment was founded in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – one of the top companies in the online entertainment industry – we are looking for an Non-Voice Consultant with German and English who could join their team of client support experts.
Essential duties and responsibilities:
* Communicate with users through non-voice-based channels – emails and chat sessions;
* Report and escalate complex inquiries to the respective supervisor;
* Provide consistent customer service and follow the established data protection procedures;
* Enhance the level of support by building strong client relationships;
* Contribute to the friendly work environment and communicate effectively.
Phone: 0885 865 066