KBC Shared Service Center
Payments and Customer Service Specialist
Varna
full-time

Payments and Customer Service Specialist

Varna full-time

About us

KBC is an integrated bank assurance group with a geographic focus on the home markets of Belgium and Central and Eastern Europe.
KBC Shared Services is a company that provides business services and activities within several domains (Procure to Pay, Payments, IT, Financial Markets, Securities or Insurance) for several companies of the KBC - group worldwide.

Responsibilities

Processing of Payments, Internal Transfers and Account Closures
Set-up, amendment and cancellation of Standing Order payment instructions
Processing of Fixed Term Deposit Maturity and/or Re-investment instructions
Blocking, cancelling and refunding of Direct Debits
Updating Customer Data (i.e. address changes, personal detail changes, etc.)
Upgrading/downgrading account types
Ensure SLAs and KPIs are being met

Requirements and necessary skills

With Strong analytical ability and attention to detail;
Results focused;
Customer focused;
Newly Graduated students, willing to learn ads we will provide full training and mentoring;
MS office products;
Fluent in English;
Experience within a similar environment will be an advantage

We offer

Brand new office in Varna
Career development opportunities with reputable international company
Preferential terms for use of products and services with all KBC Group companies in Bulgaria
Additional Medical Care insurance and Pension plan
Multisport card for discounted price and other discounts in shopping centers
Great opportunities for learning and professional development
25 days of holidays

Contact Information

Phone: +359899903362

ITCD