Our client is a globally successful health and lifestyle brand
developing smarter technology for women, with an HQ in London and
teams in New York and Shanghai. Their innovative tech-focused
products are listed as one of the best inventions for 2019.
Join one of the fastest-growing femtech start-ups and you will have a voice and the opportunity to make an impact. Be ready to learn, have fun and become part of a passionate customer care team that solves problems and improves the lives of women around the world!
Develop and maintain relationships with customers over chat, email, and phone.
Help customers reach a resolution to their problem as quickly and accurately as possible.
Manage returns, replacements, and refunds when necessary.
Execute an organized, efficient and structured working process.
Meet predetermined targets and represent the company in a professional manner.