We are Hiring a Fresh New MS 365 Team!
We are expanding our operations in Varna and therefore looking to Identify New Colleagues. The newly established KBC SSC - Varna might be the exact place for you.
What this Role is all about:
Outlook Support Specialist provides technical support for MS Outlook and ensures smooth run of the email ecosystem
Learn more about what you will do at this new position:
- Provides 3th level support related to Outlook functionalities and smooth running
- First point of contact regarding to email questions from different teams
- Priorities the importance and urgencies of the request and act accordingly
- Understands the user and provide personalized service and solutions
- Trouble shooting and debugging issues that are blocking the email ecosystem
- Manage CISCO Email Security Appliance (ESA) Infrastructure and DNS Mail related entries
- Provides precise adjustment and configuration of the email environment
- Prepares and provide support documentation