KBC Shared Service Center
50 - 300 служителя Apply See employer
MS 365 Support Manager
Варна
full-time

MS 365 Support Manager

Варна full-time

About us

We are Hiring a Fresh New MS 365 Team!

We are expanding our operations in Varna and therefore looking to Identify New Colleagues. The newly established KBC SSC - Varna might be the exact place for you.

What this Role is all about:


The MS 365 Support Manager deals with support requests and questions from the end-user

Responsibilities

Learn more about what you will do at this new position:

- Receives and answers functional and technical requests from end-users, advanced authors and site owners via an internal ticketing like system
- Helps the colleagues to understand and utilize the functionalities of MS 365 with applications like OneNote, OneDrive, SharePoint, Outlook, MS Teams, Yammer, MS Whiteboard, MS Planner, MS Bookings, etc.
- Familiarize with applications, that are specially designed for KBC and helps colleagues to work with them
- Keeps track of the requests and manages a dedicated database
- Participates in the testing process of the MS 365 applications and provides feedback to the developers how the applications are performing
- Preparing technical documentation for the end-user on how to use MS 365 and all apps involved

Requirements and necessary skills

Get familiar with our expectations:
- Experience with and good understanding of MS 365
- Really interested to learn in depth
- 1 – 3 years of experience on similar role could be an advantage
- Decent soft skills and a friendly team approach is a must

We offer

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Our offer:
- Career development opportunities with reputable international company
- Additional medical care insurance and pension plan
- Multisport card for discounted price and other discounts in shopping centers Preferential terms for use of products and services with all KBC Group companies in Bulgaria
- 25 days of paid holidays

Once you find this job opportunity interesting and you meet the requirements for the position send a CV in English. Only shortlisted candidates will be invited to an interview. Confidentiality is guaranteed and the provided data is subject to special protection in the meaning of the GDPR and Personal Data Protection Act.

Contact Information

Phone: 0885638891

ITCD