Astrea was founded in 2007 with one principal mission – to be
different. We transformed this
vision into a key driver of our efforts to be always available when
our clients or partners need
us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – a global leader in the field of esports
and entertainment – we are looking for Platform User Support with
German and English. (Fully remote recruitment process). Both
full-time and part-time employment options are available.
Recruitment and job application in time of coronavirus is not a new
book, but everyday life. All interviews will be conducted online or
by phone for your comfort. The hiring process, starting dates and
initial trainings with our clients have been tailored according to
the official prescriptions and some of them will be conducted
online.
Core Duties and Responsibilities:
* Respond to users’ questions via live chat, emails and phone
calls;
* Provide information regarding multiple products, platforms,
promotions and software;
* Interact with clients in a friendly manner and provide quick
responses;
* Ensure that every client has positive support experience;
* Demonstrate outstanding communications skills and client
approach;
* Ability to work on shifts (part-time or full-time) and go through
a full-time training period.
Телефон: 0885 865 066
