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The Digital Sales and Marketing Team as part of Digital Engagement Division is connecting customers with Telenor’s products & services within the digital world. The team is responsible for planning, designing, implementing and maintaining the overall UX across Web and Mobile app platforms.
Currently we are looking for a new team member who will be part of the existing journey of further development of our Digital channels within e-commerce and self-service domains.
Leads projects for delivery on the Digital channels’ roadmap, drive
cross functional teams (internal and external) for implementing new
Customer Journeys and optimizing existing ones
Defines UX/UI for new functionalities implementation in Telenor’s digital channels by Wireframing and Prototyping desired intuitive digital flows
Leads the process of gathering and preparation of business requirements and functional specifications based on customers’ insights and business needs
Creates and keeps up-to-date back-log for Digital channels further development and participates in features prioritization & roadmap creation processes
Manages new features and journeys releases and plan corresponding roll-out activities in across different channels
Plans Go to Market activities and executes marketing campaigns for promoting Digital channels and corresponding features
Monitors and analyzes Digital KPIs on daily, weekly & monthly bases and provides suggestions for improvement
Stays on top of the latest web and mobile app design, mobile standards and customers engagement trends