Astrea Recruitment was founded in 2007 with one principal mission –
to be different. We
transformed this vision into a key driver of our efforts to be always available when our clients
or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients - a leading company in the BPO area - we are looking for a Senior Data Analyst with Russian or Italian or French.
Essential Duties and Responsibilities:
* Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service;
* Contribute to organization-wide data reporting with regular and ad hoc analysis;
* Own critical analysis of KPIs, eliminate data conflicts and perform statistical analysis as necessary;
* Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format;
* Partner with managers to design experiments in order to test hypothesis and help with idea generation and refinement.
Phone: 0885 865 066