50 - 300 служител€ Apply See employer
Technical Writer
Plovdiv, Sofia

Technical Writer

Plovdiv, Sofia full-time

About us

COVER specializes in Wholesale of Background Screening & Business Intelligence solutions for the global market. We are an international company with operational headquarters in Paris, backed by a network of offices worldwide, which offer strategic global reach for all your business needs.

We are developing Background Screening web-based applications and CRMs which allow us to work with a full scale of skills. Currently, for our Project Management team in Sofia, we are looking for a Technical Writer.


Х Create user guidelines, write short articles, record videos, maintain the main product knowledgebase;
Х Managing the Jira Dashboard;
Х Prepare visual diagrams supporting the guidelines already created for the main parts of the product.
Х Collaborate with Developers QA and PM teams;
Х Understand and translate complex information for users of various background and experience;
Х Periodically revises all documents for accuracy and usefulness and make corrections/updates as needed;
Х Create and edit product documentation according to company standards;
Х Perform manual tests of the product features, so they can be properly described;
Х Assist in preparation of training materials;
Х Define, understand and be able to analyze the non-functional requirements of the project.
Х Act as trainer - provide software trainings to newcomers and on demand

Requirements and necessary skills

Х Previous experience in technical writing or similar;
Х Excellent level of English (verbal and written) with an excellent language skillset and extensive vocabulary;
Х Technical skills: MS Office, Jira, Confluence, Lucid chart/Miro;
Х Detail oriented;
Х University degree in a relevant field
Х Excellent organizational skills and attention to detail with an ability to handle multiple projects and priorities;
Х Excellent interpersonal skills, verbal and written communication skills.

We offer

What's in it for you?

Х Fun and dynamic team
Х Excellent remuneration package and work-life balance
Х Additional paid leave
Х Flexible working hours
Х Food vouchers
Х Additional medical insurance
Х Public transportation allowance
Х Annual bonus scheme
Х Multisport discount
Х УBring a friendФ bonus model
Х Awesome class A office