COVER specializes in Wholesale of Background Screening &
Business Intelligence solutions for the global market. We are an
international company with operational headquarters in Paris,
backed by a network of offices worldwide, which offer strategic
global reach for all your business needs.
We are developing Background Screening web-based applications and CRMs which allow us to work with a full scale of skills. Currently, for our Project Management team in Sofia, we are looking for a Technical Writer.
Х Create user guidelines, write short articles, record videos, maintain the main product knowledgebase;
Х Managing the Jira Dashboard;
Х Prepare visual diagrams supporting the guidelines already created for the main parts of the product.
Х Collaborate with Developers QA and PM teams;
Х Understand and translate complex information for users of various background and experience;
Х Periodically revises all documents for accuracy and usefulness and make corrections/updates as needed;
Х Create and edit product documentation according to company standards;
Х Perform manual tests of the product features, so they can be properly described;
Х Assist in preparation of training materials;
Х Define, understand and be able to analyze the non-functional requirements of the project.
Х Act as trainer - provide software trainings to newcomers and on demand